In line with the government guidelines relating to the current pandemic we are closing our Face to Face Outreach services.
We are arranging telephone support with all our current clients as far as possible. However, we acknowledge that this cannot be guaranteed as we expect that in some cases staff will be impacted by the illness. Our telephone helplines will remain open and we will continue to respond to all telephone, email and online queries, this will involve the use of voicemail messaging. Staff will be working from home. Please be reassured that we will use our best endeavour’s to continue to support those who access our services. New referrals into the service will also receive telephone support but Face to Face Information, Advice and Guidance and Advocacy sessions and Assessments will not be provided.
Obviously at this time we do not know how long these contingency plans will remain in place but we are working in line with government advice and will review our provision as necessary.
